The following guide contains information for a venue who is experiencing issues with their Venue Automation System hardware, including troubleshooting steps to help correctly identify the issue.

The guide will use frequently asked questions to help identify what information should be collected based on the issue being experienced and also provide steps to escalate.

Guide: Troubleshooting Hardware Issues

If you have any questions, please don’t hesitate to contact our team on 1800 PLAY TENNIS (752 983) or email [email protected]. Alternatively, you can contact Complete Security Solutions directly on 1300 79 14 15 or [email protected]