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Update your Venue Profile (Junior age, Contact Details, Socials…)

Platform/Product/Module: ClubSpark – Profile
Function: Provide correct Venue information in ClubSpark

 

The Profile module displays venue information including address, latitude & longitude, contact details and social media information.

 

1.

Set up Name & address

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Note:

  • It is important that this information is up to date and accurate, as these details will be displayed on the National website at play.tennis.com.au.
    These fields have been pre-populated at the time of software configuration for each venue.
  • Clubs can set the Junior age up to which the system will consider contacts as juniors (junior will be emailed using the email address for their parent/guardian)
  • If the Show on homepage box is ticked, then this venue will also be displayed on the National website play.tennis.com.au (ask your CDO to make sure that box has been ticked for you).

 

2.

Set up Contact details

 

 

 

 

 

 

 

Note:

When a Reply to email address is set, any replies to emails sent to the contacts from ClubSpark will be delivered to this email address.

 

3.

Set up Social accounts

 

 

 

 

 

 

 

 

Note:

Only enter the venue’s Facebook, Twitter & Instagram page names (you can get this from the end of the web address, e.g. https://www.facebook.com/DemoTennisClub)

 

4.

Confirm details are correct and apply any changes by clicking Save changes at the bottom of the page.


5.

In addition to the above, clubs can include further details to their venue profile such as access info & available facilities. In the top right corner, click Venue info as shown below.

 

 

Clubs who have not activated the Website module of ClubSpark yet, will be able to use this page to personalise the club’s “venue landing page”.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Note:

  • Ensure the cover photo uploaded is 1500px (w) x 500px (h).
  • Replace ‘INSERT-WEBSITE-LINK’ by your club website URL.

 

Make sure to click Save at the bottom of the page when all information have been added.

 

See image below of how this Profile information will appear on the venue’s page of the National Play Tennis website. ⬇️

 

 

Need more help? Contact Customer Support on 1800 752 983 or email [email protected]