Platform/Product/Module:	ClubSpark – Membership
Function:	Where to check & edit membership payment (offline & online) in the club admin area

 

When an admin added manually a membership to a contact, it will be created with no payments recorded against.

 

1.

To edit a membership payment, jump into the Memberships module, select the specific membership package and click on the membership that you want to edit.

Alternatively, if you know the player name, you can use the Contact module to access the player’s membership directly from there.

 

2.

The following Membership template page will open.

 

 

3.

From here, if required, you can edit the cost of the membership (follow the article here to know how to do that).

Note that this can only be done if there are no pending or paid payments recorded.

 

4.

To collect payment, you can either:

• send the member a payment request, using the Request payment button, for them to pay online, or
• you can add an offline payment manually using the Add payment button.

 

5.

Once a membership has been paid online or offline, the Payment status will be updated to PAID and a record of the payment will appear.

 

 

Note:
If it isn’t already, do not forget to update the membership Status to Active, so that the member can enjoy the membership’s benefits.

 

 

Need more help?

Contact Customer Support on 1800 752 983 or email [email protected]