Platform/Product/Module:	ClubSpark – Booking Dashboard
Function:	Provide reporting about your booking data on a Dashboard available for Club Admins

 

The Dashboard provides clubs with data related to all bookings at the venue using graphs or lists to identify the performance/growth of the club using the online booking system or/and gate access system.

 

1.

Use the filters at the top of the Dashboard page, then click ‘Update’ to display the required data as shown below:

Note:
You can filter by:

• Date
• Payment Type
• Cancelled/Recurring/Refunded booking

 

 

2.

Clubs will be able to access the following information: 

 

Data Subject	Description
Court Usage to Date	View the total hours of courts utilised vs courts available.
Fees Collected	View the total amount of fees collected, identified by payment options (Cash, Online, Cheque or Other).
Bookings By Category	View the total number of bookings made by category (Court Hire, Coaching, Event, etc.)
Peak Booking Times	A graph that displays the most popular time slots for court bookings.
Contact Status	View the total number of your club’s contacts by status
Member Status	View the total number of contacts by membership status (Active, Lapsed, Non-member).
Member Status Bookings	View the total number of court hire made by different members
Bookings	View the total number of court hire made and played
Revenue	View the total amount of revenue received from court hire.

 

 

3.

Within the Dashboard, clubs also have the ability to download an excel spreadsheet of the following quarterly reports:

 

 

 

Report	Description
Bookings Made	View the details of any bookings made, including contact, duration and booking type.  This includes cancelled bookings.
Bookings Played	View the details of any bookings played, including contact, duration and booking type.
Cancellations	View the details of any cancelled bookings, including contact, number of cancellations and how long before booking cancelled.
Contacts	All contacts, including their status and total bookings made.
Admin Users	List of all admin users and their details.
Court Utilisation	Compare court availability vs court usage.