Platform/Product/Module:	Iglooconnect
Function:	Cancel your exchange code subscription

 

Note:

Cancelling your exchange code subscription will prevent you from connecting your lock to ClubSpark (until purchasing again). Only cancel your exchange code subscription if you no longer wish to connect your lock to ClubSpark. If you’re no longer using Igloohome with ClubSpark, ensure you’ve removed the lock from the software before proceeding with these steps. Click here for a guide on how to remove your lock from the software.

 

1.

Open up the following webpage in your internet browser; connect.igloocompany.co (this link won’t work if www. is placed infront – if you receive an error page, you may need to clear your browsing history before trying again).

 

2.

Enter the login details that was used to create your Igloohome account when registering as a lock user via the Igloohome App.

 

3.

Once you’re signed in, click on Manage subscription in the top right, click on the three dots and select Edit subscription.

 

 

4.

Locate the lock you want to cancel and select Remove from subscription.