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League Manager & Match Centre Update – Thursday 27 May

Please note on Thursday 27 May a League Manager and Match Centre release was completed, which included the follow updates:

League Manager

  • League Template setting updated to allow administrators to determine if Player Rubber Designation is required for a Not Played/Cancelled matches
  • Pending Persons page pagination added to remove person display list limit
  • Search functionality added to Pending Persons page
  • Rubber/Game/Set percentage (%) display error on Ladders when the loss total was equal to one (1)
  • Double Forfeit option now appears at Rubber level Cancel Reason in result entry
  • Default year and/or season selector/filters set to 2021
  • Minor bug fixes

Match Centre

  • Ability to enter players against Rubbers for Not Played/Cancelled matches during result entry, where the competition administrator requires Player Rubber Designation
  • Rubber/Game/Set percentage (%) display error on Ladders when the loss total was equal to one (1)
  • Minor bug fixes

 

Further information on the Player Rubber Designation Not Played Match update is detailed below.

With the release of the new Match Centre, player Rubber designation for matches that were Not Played were required to be entered via League Manager and an automated email communication sent to the relevant persons regarding the requirement to enter players against the rubbers via League Manger.

League Manager administrators can now update their League Templates to determine if player Rubber designation is required, and if it is, teams will have the ability to enter players for Not Played matches via Match Centre.

 

Change 1: League Template – Advance Settings updated

  • All league templates will be default set to player designation not required for Not Played matches.
  • League Managers can update their settings via the ‘Edit’ template function (refer to user guide)

Change 2: Removed ‘Who should receive a reminder following a Not Played match to enter players via League Manager?’ setting in League Templates

  • Setting removed and replaced with new toggle setting ‘Matches marked Not Played require player Rubber designation?’
  • Reminder emails will no longer be sent as the task can now be performed by Match Centre users

Change 3: Match Centre users can enter player Rubber designation for Not Played matches

  • When the template setting requires player designation, Match Centre users will be prompted to enter players against rubbers for Not Played matches

 

The user guide for League Managers regarding Rubber designation settings can be found HERE.

The user guide for Match Centre and the process for Not Played matches can be found HERE.

If you have any questions please don’t hesitate to contact our friendly team on 1800 PLAY TENNIS (1800 752 983) or email [email protected]

 

Are you an association or club administrator interested in using League Manager (Tennis Australia’s free online competition management system) for your competitions? Please click HERE for more information.

League Manager & Match Centre Update – Thursday 15 April

Please note on Thursday 15 April a minor League Manager and Match Centre software release occurred, which includes the following updates:

 

League Manager

  • Edit Squad function allowing listed Fill-in Players to be changed to Reserve Players
  • Junior Categories during competition setup incorrectly showing adult options now removed
  • Draw Seed error message incorrectly displaying during draw seed allocation for teams removed from competition
  • Minor Bug fixes

 

Match Centre

  • Ability to print scorecard from mobile device

A user guide for the print scorecard update can be found here.

If you have any questions please don’t hesitate to contact our friendly team on 1800 PLAY TENNIS (1800 752 983) or email [email protected]

Match Centre Update – 4 February 2021

We are excited to announce an update to Match Centre with our partner Universal Tennis Rating (UTR), which will be released 4 February 2021.

All eligible Match Centre player profiles will now display, in addition to the domestic Tennis Australia rating, an official global UTR for singles and doubles.

Players will be able to view their own and other players base UTR for singles and doubles via Match Centre, with the ability to view detailed UTR information, stats and performance insights by clicking ‘View MyUTR profile’ on the player dashboard. Please note, in order to view detailed UTR insights, you must activate or create a player profile on UTR. More information on creating a UTR profile can be found HERE.

 

What is UTR

Universal Tennis Rating (UTR) is an international tennis rating system that connects millions of tennis players around the world to help them find better matches locally. UTR reflects a player’s current skill level based on head-to-head match scores, and rates all players across age, gender and nationality on the same 16-point scale.

Tennis Australia has partnered with UTR to provide Australian players with a global tennis rating.

How UTR works

For further information on how UTR works please visit https://www.myutr.com/howutrworks

What results from Match Centre count towards your UTR?

Match Centre results will count towards your UTR provided that all participants in the match are 15 years or older, or for younger players, they have provided the appropriate consent. If an individual is under 15 and doesn’t have the appropriate consent, this match will not count towards any of the players UTR.

 

No UTR displaying on your Match Centre profile?

In some instances, player profiles on Match Centre may not have a UTR for singles and/or doubles. This may be due to matches you or your opponent have competed in were not eligible to be sent to UTR. Keeping your Match Centre profile up to date will provide UTR the best opportunity to provide most accurate singles and doubles global rating. Please ensure that you:

https://support.tennis.com.au/articles/profile-settings-update-profile-details/

For information regarding the UTR display on Match Centre player profiles, please visit the Match Centre product knowledge base. For more information on UTR please visit https://www.myutr.com/.

If you have any questions, please do not hesitate to contact our team on 1800 PLAY TENNIS (1800 752 983) or email [email protected].

League Manager & Match Centre Update – Friday 13 November

In May this year we announced a new Match Centre (Beta version), a mobile friendly and personalised user experience for competition tennis.  We are excited to announce that the Beta period is completed and Tennis will be fully transitioning across to the new Match Centre experience, matchcentre.tennis.com.au. 

The date of transition is Wednesday 16th December 2020, with all web traffic and users from leagues.tennis.com.au being redirected to the matchcentre.tennis.com.au. Existing users of League Manager & Match Centre do not need to create a new account, simply log in with your existing details. 

Tennis Australia will be placing a notification on leagues.tennis.com.au directing current users to the new Match Centre in the near future, with the notification displaying up until the 15th December. In addition, a direct notification will be sent to all League Manager and Match Centre users advising of the transition to matchcentre.tennis.com.au. 

Some of the key features of the new look Match Centre include:  

  • Mobile tailored experience 
    • Personal Dashboard: your matches, results & ladders 
    • Find Clubs and Associations to play at 
    • Competition registration & payment 
    • Fill-in player invites and requests 
    • Challenge competition invites and requests 
    • Flex leagues 
    • Performance insights 
    • Follow Teams and Players  

Click HERE to view a quick video guide of the new player dashboard. For more detailed feature and user guide information visit the Match Centre product knowledge base. 

Please note that any organisation that utilises the TA League Manager provided i–Frame display for fixtures, results and ladders will continue to be supported in their current state.   

Any organisation that lists direct links and/or references to leagues.tennis.com.au on their website is encouraged to update the URL references with the new URL, matchcentre.tennis.com.au. 

If you do encounter any issues, simply require some assistance, or would like to provide feedback on Match Centre please contact Customer Support via 1800 PLAY TENNIS (1800 752 983) or email [email protected].   

League Manager & Match Centre Update – Monday 21 September

Please note on Monday 21 Septmeber 2020 a minor League Manager and Match Centre (Beta) software release will take place during the late evening, which includes the following updates:

 

League Manager

  • Nominations close settings time updated to 11:59pm AEST/AEDT of selected date and tool tip added
  • Enhanced nomination settings to allow the ability to lock squads for unallocated teams when nominations close
  • Ability to remind users to enter player rubber designation where required for Not Played/Cancelled Matches via league template settings setup
  • Tool tips added to Challenge Settings Template to assist in competition setup process
  • Matches Overview page filter drop-downs allow individual/multi/all selection for leagues, match status and rounds
  • Report generation time enhancement and update to Player Nomination and Team Nomination Grading
  • Stripe Account integration errors resolved when linking to an account to an organisation
  • Minor Bug fixes

 

New Match Centre (Beta version)

  • Challenge invite expired email notification added
  • Minor bug fixes

 

If you have any questions please don’t hesitate to contact our friendly team on 1800 PLAY TENNIS (1800 752 983) or email [email protected]

 

For organisations that utilise League Manager and Match Centre for the administration and delivery of competitions, and are interested in the new Match Centre release, please contact you relevant State based Tennis competitions team for further information.

League Manager & Match Centre Update – Thursday 11 June

Please note on Thursday 11 June 2020 a minor League Manager and Match Centre (Beta) software release will take place during the late evening, which included the following updates:

 

League Manager

  • Automated Email Notifications/Reminders updated and reactivated to allow integration with the new Match Centre (Beta) release
  • All Email Notifications/Reminders with a Match Centre hyperlink now direct to new Match Centre
  • Roles & Rights updates to Team Manager & Results Manager roles rectifying results entry bug for both roles and team editing.
  • Pending Persons improved search functionality
  • Teams Overview display issue resolved
  • Set Primary Facility bug resolved
  • Minor bug fixes

New Match Centre (Beta version)

  • All Email Notifications/Reminders with a Match Centre hyperlink now direct to new Match Centre
  • Updated the Challenge Availability settings to allow availability and unavailability preferences to be stored concurrently
  • When scheduling a challenge against an opponent the date picker only allows specified dates of opponent and displays unavailability.
  • Minor bug fixes

 

If you have any questions please don’t hesitate to contact our friendly team on 1800 PLAY TENNIS (1800 752 983) or email [email protected]

 

For organisations that utilise League Manager and Match Centre for the administration and delivery of competitions, and are interested in the new Match Centre release, please contact you relevant State based Tennis competitions team for further information.

New Match Centre experience (Beta version) – Wednesday 20 May

We are excited to announce the release of a new Match Centre experience (Beta version) on Wednesday 20 May 2020.

We have made some changes to support new types of competitions, make the experience more mobile friendly and personalised. The URL for the new Match Centre is matchcentre.tennis.com.au

Key features of the new Match Centre platform include:

• Mobile tailored experience
• Personal Dashboard: your matches, results & ladders
• Find Clubs and Associations
• Competition registration & payment
• Fill-in player invites and requests
• Challenge competition invites and requests
• Flex leagues
• Performance insights
• Follow Teams and Players

Click HERE to view a quick guide of the new player dashboard. For more detailed feature and user guide information visit the Match Centre product knowledge base.

Please note that this release is a Beta version and we are working hard to find any lingering bugs, and if you do encounter any issues or simply require some assistance, please contact Customer Support via 1800 PLAY TENNIS (1800 752 983) or email [email protected]

For organisations that utilise League Manager and Match Centre for the administration and delivery of competitions, or are interested in the new Match Centre release, please contact you relevant State based Tennis competitions team for further information.

 

Please note the existing Match Centre platform will still be operational and supported for the duration of the above Beta.

League Manager & Match Centre Update – Monday 27 April

Please note overnight on Sunday 26 April 2020 a minor League Manager and Match Centre software release was completed, which included the following changes:

 

  • Removal of the ‘Emergency’ player type and replaced with Fill-in type (click HERE to view the support article)
  • Ability to link Stripe accounts to an organisation* (click HERE to view the support article)
  • Minor defect fixes.

 

*Note online payments via League Manager or Match Centre will not be available until future releases. This update only allows linking of an account to your organisation with no further functionality.

Please ensure that clear your browser cache prior to attempting to login on League Manager.

If you have any questions please don’t hesitate to contact our friendly team on 1800 PLAY TENNIS (1800 752 983) or email [email protected]

League Manager & Match Centre Outages – Monday 25 November

We are aware of users experiencing access and page load issues for both League Manager and Match Centre throughout Sunday 24th November.

Users may continue to experience intermittent access issues to both League Manager and Match Centre at this point in time as our vendor looks to resolve the issue.

Once the matter is fully resolved, an update will be posted to Tennis Australia’s Systems Support page.

We apologise for any inconvenience this may cause as we work with our vendor to resolve the problem. If you have any questions, or experience any further issues, please don’t hesitate to contact our team on 1800 PLAY TENNIS (752 983), [email protected] or through our Live Chat function.