When Sign In – Contact Stripe Support 

 

Your Stripe account may become restricted if you do not verify your personal and business details within the amount of time set out when creating your account.

Stripe require anyone who set-up an account to verify the below items to allow payout and payments:

• Key business contact identity verification
• Business entity verification

Your Stripe dashboard will tell you which documents are required to completed you account verification. In Australia the accepted documents by Stripe are as follows.

If you need any assistance with verifying your account, please contact Stripe here. 

 

Note:
If you’ve lost your Stripe account details, please ask your CDO/TDO for help – he/she will raise this with TA directly.

 

To read more about setting up a Stripe account, click here.