As part of a collaborative participation data strategy across Australian tennis, we are working on improving data practices. This includes the club administration processes and quality of data that is used within MyTennis.
To improve these processes we must improve the quality of data in current operational systems such as MyTennis. As a result, clubs will no longer be able to bulk upload incomplete or inaccurate records into MyTennis. We strongly encourage clubs to consider using MyTennis to its full capacity to administer club operations and memberships, and we are willing to support you in order to set this up in your environment.
For those clubs who still require members to be bulk uploaded into the system it is critical that the only data that is uploaded includes accurate information across all five of the following fields at a minimum;
- Name
- DOB
- Gender
- Postcode
If a club or venue is unable to ensure a high level of accuracy for this data from any club or source, it won’t be uploaded into MyTennis. Our goal is for venues, clubs and coaches to all have access to a robust database, that will help them with understanding their consumers and improving communications and this is the first step in enabling this for clubs.
In addition to this update, clubs are also no longer able to edit their Club Name on MyTennis.
If you wish to update your information in bulk please contact Tennis Australia at [email protected] or contact your Member Association directly.
If a user tries to bulk upload a spreadsheet, they will get the below message:
