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Intermittent data sync issues for Competitive Play systems (Player Profiles, UTR Ratings Activation, Match data)

Tennis Australia is currently aware of an intermittent data issue related to Player profiles and Match data not correctly updating across Competitive Play systems. The systems impacted include:

  • Tennis Connect (Tennis ID)
  • Match Centre
  • League Manager
  • Tournaments website
  • UTR Rating Activation

Due to the data sync issues, some players may experience delays in their UTR Rating being updated on Tennis Australia platforms.

The cause of the problem has been identified and the Tennis Tech team are working to resolve the issue. We understand and apologise that the service disruption is impacting your Tennis experience and we are working to restore normal service as quickly as possible.

Once the issue is resolved, we will provide an update on support.tennis.com.au.

The Competitive Play team.