Click the following link to view the support article on how to connect your Tennis ID with Universal Tennis https://support.tennis.com.au/articles/tennis-id-registration-utr-rating-activation/
Support Centre
Find all the answers to your question
Important Notice: Competitive Play websites will have limited functionality from 19-21 August 2025 Find out more
Find all the answers to your question
Click the following link to view the support article on how to connect your Tennis ID with Universal Tennis https://support.tennis.com.au/articles/tennis-id-registration-utr-rating-activation/
Click HERE to view information on how to complete your Competitive Player Profile.
Click the following link to view Universal Tennis support article: I had some great results added to my UT profile but why didn’t my rating go up?
Click the following link to view Universal Tennis support article: How is the UTR Rating calculated?
A UTR Rating is a number that provides a real and accurate measurement of skill level. A player’s UTR Rating is a number between 1.00 and 16.50.
One match result is all it takes to receive a projected UTR Rating. After approximately five matches, the rating becomes fully reliable. As matches are played and entered into the system, a player’s UTR Rating will increase or decrease over time to reflect their current skill level.
Click the following link to view Universal Tennis support article for further information: What is a UTR Rating?
What match results in Australia count towards players UTR Rating?
The Tennis Australia (TA) platforms from which player results contribute to UTR Ratings are; Tournament Planner and League Manager/Match Centre.
We are currently working to improve the volume of competitive matches sent to UTs platform from TA platforms, however from time-to-time some match results may not count towards a player UTR Rating. A summary of the conditions are outlined below:
All Australian Competitive Play Endorsed Events will contribute towards a players UTR Rating, provided that a player has registered and entered accordingly.
Endorsed events can be viewed at https://www.tennis.com.au/competitiveplay/calendar
Note all players should complete their competitive player profile as per the following instructions HERE to ensure results are uploaded as efficiently as possible.
All League Manager / Match Centre matches count towards a players UTR Rating, provided that all participants competing the match are 15 years or older, or for younger players if they have provided the appropriate consent (by completing their competitive play profile.) If an individual is under 15 and has not provided the appropriate consent, this match will not count towards any of the players UTR.
All players should complete their competitive player profile as per the following instructions HERE to ensure results are uploaded as efficiently as possible.
As an example of when a result may not count, please refer to the following example; if your doubles partner or opponent has not registered and activated their UTR Rating, the result may not contribute.
Note: Although eligible League Manager/Match Centre matches are sent to Universal Tennis daily, it can take some time for results to be imported into the correct players profile. By completing your Competitive Player Profile, you are ensuring your results are given the most efficient process possible. Please allow up to 7-10 business days.
How do I ensure my matches count towards the UTR Rating?
To allow the best opportunity for your matches to be provided to Universal Tennis, you need to ensure you have registered and completed your competitive player profile as per the following instructions HERE
What if a score is incorrect on my Match Centre and/or UTR Profile?
In the instance that you notice an incorrect result on your Universal Tennis player profile that has come from Tournament Planner and/or League Manager/Match Centre; please contact the respective competition administrator. Tennis Australia cannot edit results for events/competitions administered by associations, clubs or other providers. An incorrect result may be updated on Tournament Planner or League Manager/Match by the competition administrator; if the result is amended the scores will be resent to Universal Tennis for processing.
How long does it take to process a result with UT once official?
Tennis Australia sends official scores daily to UT for processing and the UTR Rating updates once every Tuesday morning for Australian Players. Please note that some results may take a few days for UT to process and may not appear on your UTR profile for several days.
Other Tennis platform providers.
Competitions administered on a platform separate to that of Tennis Australia and UTR may or may not contribute to UTR Ratings. Please contact your platform provider for further information.
Merging duplicate profiles is important to ensure you have the most accurate UTR Rating, have all your match history attributed to your profile and enable administrators to provide you the best competitive play experience.
When you have a profile merge request approved, your UTR Ratings may require updating. See the below outlined scenarios that outline what will happen to your UTR Ratings.
When your profile does not contain any UTR Ratings and the duplicate profile has UTR Ratings:
When your profile contains UTR Ratings and the duplicate profile has UTR Ratings:
If you need information on how to find duplicate profiles and request a merge, check out our support article HERE .
Complete your Competitive Player Profile to begin experiencing the benefits of level based competitive play today. In 2022, all endorsed events will contribute to your UTR Rating, with league matches being phased in throughout 2022.
From the following statements, select the one that best represents you to activate your UTR Rating and begin enjoying the benefits of level based competitive play:
What is the UTR Rating?
The UTR Rating is a global tennis rating that identifies and reflects a player’s current skill level based on head-to-head match scores, and rates all players across age, gender, and nationality on the same 16-point scale.
How is the UTR Rating calculated?
The UTR rating calculates a player’s standard by looking at their past 30 eligible matches within 12 months.
The full inputs associated with the algorithm can be found at support.universaltennis.com and blog.universaltennis.com.
What does my rating number mean?
The UTR Rating scale from 1.00 to 16.50 provides you with accurate playing standard based on your results. 1.00 being a complete beginner in Tennis, up to 16.50 being the top pro’s.
How do you get a UTR Rating?
You will need to register and activate your UTR Rating. Current players may have already completed these steps. To register and activate for your UTR Rating, click HERE to find out more.
Why are some players ratings displayed two decimal places and others only one, or none?
Dependent on a players age, the displayed rating will vary:
| Age | Ratings display | Rating display example |
| Under 9 years | Whole number | 4 |
| 10-12 years | Whole number with one decimal | 4.2 |
| 13+ years | Whole number with two decimals | 4.78 |
Why is my UTR missing from my Match Centre profile?
If you are of the appropriate age to have a rating displayed, but are currently unable to view your rating on Match Centre, this is due to having not activated your UTR Rating.
Log in to your Match Centre profile and click the ‘Activate my UTR Rating’ button and follow the required steps. Information on how to activate your UTR Rating can be found HERE.
How often are my UTR Ratings updated?
UTR Ratings for domestic play in Australia will be updated on a weekly basis as of a Tuesday.
Each Tuesday the updated UTR Rating will be published to your profile (available by logging in to Match Centre) to view.
Where can I see the events calendar?
The 2022 Australian Competitive Play calendar can be found HERE.
How can my UTR be used to enter events or leagues?
Using your UTR Rating you may view the competition matrix and cross reference your age to see which series of events is recommended for you. These events will provide you with the best competitive match possible.
Do I still have a ranking, or can I still see a ranking list?
The top 64 Australian players within specific age and gender categories will be displayed via tennis.com.au/competitiveplay. Players outside the top 64 will be able to view their rating only.
The previous Australian Ranking system is no longer in use.
Will UTR Ratings be used in leagues?
The UTR Rating will incrementally be introduced across 2022.
What matches will count towards my UTR Ratings?
Australian Competitive Play Endorsed Events will contribute towards your UTR Rating.
If your League is currently contributing to the UTR Rating, this will continue from 1 January If you are not sure if your league is currently contributing, please contact your local League deliverer or Member Association to find out more.
Where to find more information on Competitive Play and the UTR Rating, and the Tennis Australia’s Competition Blueprint…
You can find a range of helpful information on Competitive Play HERE
What is the UTR Rating?
The UTR Rating is a global tennis rating that identifies and reflects a player’s current skill level based on head-to-head match scores, and rates all players across age, gender, and nationality on the same 16-point scale. Australian players can have a UTR Rating – from the pros to juniors to social tennis players. If you’ve played in any Tennis Australia competitions, you might already have a UTR Rating.
Which UTR Rating will be used?
Throughout the Australian Competitive Play environment, the verified UTR Rating will be used. This rating reflects results from Australian Endorsed competitive play offerings.
How does the UTR Rating work?
The UTR rating calculates a player’s standard by looking at their past 30 matches within 12 months. A players UTR Rating is the weighted average of all 30 matches, so one, two or three specific matches will not have any great effect on a players rating. As a player improves, their UTR Rating will improve to ensure level-based play is always achievable. A players UTR Rating is compared to all players with a UTR Rating, ensuring your standard is always relative.
The full inputs associated with the algorithm can be found at: support.universaltennis.com and blog.universaltennis.com.
How do I get a UTR Rating?
Complete your Competitive Player Profile. Current players may have already completed the steps required. For information on how to complete your profile click HERE.
Why are some players ratings displayed two decimal places and others only one, or none?
Dependent on age, the displayed rating will vary:
| Age | Ratings display | Rating display example |
| Under 9 years | Whole number | 4 |
| 10-12 years | Whole number with one decimal | 4.2 |
| 13+ years | Whole number with two decimals | 4.78 |
When will my UTR Rating be updated?
UTR Ratings for domestic play in Australia will be updated on a weekly basis as of a Tuesday. Each Tuesday the updated UTR Rating will be published to your profile on Match Centre to view.
Do both Event and League matches count towards my UTR Rating?
Australian Competitive Play Endorsed Events will contribute towards your UTR Rating.
Across Leagues, there are a range of rating systems currently in use and as such, the UTR Rating will incrementally be introduced across 2022 following completion of the summer leagues season.
If your League is currently contributing to the UTR Rating, this will continue from 1 January 2022. If you are not sure if your league is currently contributing, please contact your local League deliverer or Member Association to find out more.
Note that all players must provide appropriate consent for League matches to be sent to Universal Tennis. Match Centre results will count towards your UTR provided that all participants competing the match are 15 years or older, or for younger players if they have provided the appropriate consent. If an individual is under 15 and has not provided the appropriate consent, this match will not count towards any of the players UTR.
Please ensure that you player profile information is up to date to provide the best opportunity for Match Centre results to count towards your UTR.
How do I ensure my matches count towards the UTR Rating?
Complete your Competitive Player Profile. Current players may have already completed the steps required. To complete your profile click HERE.
What is the difference between the UTR Rating and a ranking?
Ratings have a demonstrated superiority in being able to better identify a player’s level as opposed to a ranking. A rating considers a number of data inputs, including but not limited to your opponent and the final score of the match, ensuring every game counts.
I have multiple myUTR.com profiles, how do I merge them?
Please refer to UTRs support page here https://support.myutr.com/en/support/solutions/articles/9000174733-my-name-is-listed-multiple-times-in-search-why-
Why aren’t all of my match results showing on my UTR profile?
We are currently working to improve the volume of competitive matches on UTRs platform. Match results may not appear on your UTR profile for the following reasons:
Please ensure you have completed your Competitive Player Profile to provide the best opportunity for all match results to contribute to your UTR Rating.
Why is all of my match history not available on UTR?
Backdated tournament and Match Centre results are not provided to UTR and only the eligible matches from the daily match send will be available.
Why has my UTR been removed from Match Centre?
From time to time, UTR may advise Tennis Australia that a player’s UTR is no longer active which may result in the removal of your UTR from your Match Centre profile. Don’t worry though, as soon as you start playing matches again a rating can be calculated, provided the results are eligible to counted towards your UTR.
Where can I view where I stand in relation to other players?
The top 64 Australian players within the below age and gender categories can be viewed at tennis.com.au/topaussieplayers. Players outside the top 64 will be able to view their rating only. This is a different approach to the previous ranking system. Players should focus on playing in the appropriate competitive offering for their standard and not focus on the rating/standing itself. A player’s UTR Rating will improve as players continue to develop.
Top 64 player list will be update on a Tuesday morning for the following categories:
Still not 100% on what the UTR Rating means for you?
Check out our ‘Where to start with the UTR Rating‘ support article.