Ratings

Single Sign In Support Materials

One sign in, more ways to play

We are making it easier for you to sign in and access Competitive Play websites such as Match Centre, League Manager and Tournaments.

View the links below for step-by-step guides to support you with the new Single Sign In changes.

Where to Start

Register for a Tennis ProfileFor those who are 15 years or older and do not wish to play competitively, you will still need to register for a Tennis Profile to create and link your children’s account/s.
Complete your Competitive Player ProfilePlayers competing in Australia need a Competitive Player Profile to simplify the process of entering endorsed Events and Leagues. So, whether you play for fun at your local club or professionally on the global circuit, your Competitive Player Profile will ensure you receive the best playing experience for your level.

Ratings

Activating your Universal Tennis Rating (UTR)UTR Sports and Tennis Australia have partnered together to make the Universal Tennis Rating (UTR rating) the official rating of tennis in Australia. To play competitive and recreational tennis in Australia, you’ll need to activate your UTR Rating from your Tennis profile.

Child Profiles (Under 15)

Children under the age of 15 must have their Tennis Australia account linked to a parent or guardian. Before you can link your child’s account, you’ll need to first create your own account.

Create a new child accountOnce your account is set up, you can create child account/s by linking them to your account.
Link an existing child accountIf your child already has an existing Tennis ID, they can be added to a parent or guardian’s account. This includes children under 15 who previously had their own account but must now be linked to their parent/guardian’s account.
You can also link an existing child’s account if they are linked to another Primary parent/guardian’s account, but you would also like to view the child’s account.
Promoting a child account to an adult accountWhen a child linked to your account turns 15, you can “promote” their account to an adult account. This will allow your child to have their own sign-in details and manage their own account independently.
Unlinking a child accountIf you no longer wish to have your child linked to your account, you can unlink them. Please note however, children under 15 must be linked to at least one parent/guardian’s account to remain active.
Deactivating a child accountIf you would like to change the Primary Parent managing your child’s account, you will first need to deactivate your child’s account. You can also deactivate your child’s account if the account is no longer required. Please note:
– To reactivate their account in the future, or link to an alternative Primary parent/guardian’s account, you’ll need to contact our Customer Support Team directly.
– Once deactivated, your child’s profile will no longer be accessible through any Tennis Australia applications.

Profile Management

Forgot/Reset PasswordIf you are having trouble logging into your account, try resetting your password.
Updating Personal DetailsYou can update your name, address, phone number, email address and gender within your profile. Note, if you need to change your Date of Birth, Competition Category or Nationality, contact our Customer Support Team directly.
Updating Communication / Notification SettingsYou can update your Communication / Notification Settings to increase or reduce the number of notifications you receive.
Please note however, that certain notifications will be sent regardless of your settings. These include, but are not limited to, competition registrations and payment confirmations.
Deactivating your accountIf you no longer wish to have a Tennis Profile, you can deactivate your account.

Troubleshooting

Unable to enter results via MatchCentreIf you haven’t been able to enter match results through Match Centre over the weekend, please reach out to your competition administrator or club contact and provide a copy of your physical scoresheet.
Unable to enter a TournamentIf you are having difficulties signing in and need to enter a tournament, please contact the Tournament Director to arrange a manual entry.
Missing data from ProfilePlease contact our Customer Support Team via phone: 1800 752 983 or email: [email protected]
Account not loading as expectedWhen you use an Internet Browser, it saves some information from websites that you visit in its cache. Clearing the cache may fix certain problems, like loading or formatting issues on your Tennis profile.

If you still require further assistance, please contact Customer Support on 1800 752 983 / email:  [email protected]

Coloured Ball Ratings (CBR) FAQs

Coloured Ball Ratings (CBR) allows players and coaches to provide level based paying opportunities, track a players progress and assist in their transition through to yellow ball competitions when they are ready.

The Coloured Ball Ratings (CBR) have been designed to encourage participation and allow all players to be included in the Australian competitive play environment, with more levels available as a player progresses through the different coloured balls.

Please see below the most frequently asked questions to learn more.

What are coloured ball ratings?
The Coloured Ball Rating is for players who play in red, orange, and green ball competitions. The Coloured Ball Rating is designed to allow players to achieve level-based play opportunities, and reward players for playing often.

How does the Coloured Ball Rating work?
The Coloured Ball Rating is made up of the following levels for each competition:

Red: R1 (One level available for red ball competition players)
Orange: O1 & O2 (Two levels available for orange ball competition players)
Green G1, G2 & G3 (Three levels available for green ball competition players)

The ratings are designed to give parents, coaches and clubs a guide to assist in achieving level-based play opportunities for players, ensuring they get the best on court experience possible. Inspiring a love of tennis in all players which last for a lifetime. They have been designed to not have too much movement for the player, so they can focus on playing the game and having fun.

 

How do players move between colours and levels?

Players/parents should always talk to their coach about what colour competition they should play or be transitioning into. The below outlines how the transition from a rating perspective works.

Transitioning between ball colours:
• To transition from red to the orange ball, once players have their first match result from an orange ball competition, they will transition to an orange ball grouping on the CBR rating, ie O1.
• From orange ball to a green ball, most players will go through a trial period, which you can learn more about below.
Progressing within a specific ball colour (i.e., Orange Ball 1 to Orange Ball 2, or Green Ball 2 to Green Ball 3) is contingent on the match performance in that ball colour.

 

What is the TRIAL PERIOD for transitioning to a green ball?

The trial period is an important time for the development of a tennis player moving to the green ball. When starting the transition between the orange and green balls, the rating algorithm will provide you with a “trial period” of five matches. Meaning, players can play in green ball competitions, it will not impact the rating for the first five matches.
On a sixth green ball match has been played, A player will transition to the green level rating. In other words, the trial period will end, and the player will enter the Colour Ball Rating of G1, G2, or G3.

In the end, there are no set rules about how fast a player can move throughout the Colour Ball Rating scale. Your CBR Rating is based on your results. Do your best, play often, and you should be progressing in no time!

 

Does the Coloured Ball Rating restrict me to only playing in that colour competition?

No, a player can choose what type of competition they would like to play in. For example, if you have a rating of G2 and choose to play yellow ball competitions this is OK.

You should always talk to your coach or family about when is the right time to move into the next colour ball competition level.

 

How do I get a Coloured Ball Rating?

Players who play in in Coloured Ball Competitions that are recorded via an online platform (Match Centre, Tournament Planner, UTR Sports competition management and others) will generate a Coloured Ball Rating.

To view your coloured ball rating complete your Competitive Player Profile and log into your UTR Sports account and view on your profile.

 

How does the Coloured Ball Rating help me progress into yellow ball competitions as a player?

The Coloured Ball Rating allows players to progress through the different ball colours at their own pace, while getting a rating to provide level based play opportunities.

Once a player is ready, to progress from green ball competition to yellow ball competition there current green ball rating will provide a guide of the level of competitions they should look to start in for yellow ball. For example a player with a green ball rating of G2 should look for a yellow ball competition with a UTR Rating standard of 2, this will give them them best opportunity of continuing to achieve level based play.

 

How do I complete my Competitive Player Profile?

Find step to complete your Competitive Player Profile HERE.

 

Further CBR information…

For further FAQs and information on Coloured Ball Ratings, visit the UTR Sports website.

World Tennis Number (WTN)

Tennis Australia has been working to share eligible match results with the ITF for the purpose of calculating a player’s World Tennis Number (WTN). By providing the ITF directly with all eligible match results from Australian Tennis, a player’s WTN rating will remain up to date which will facilitate improved eligibility to enter ITF tournaments.

For more information on WTN visit World Tennis Number | Content Hub | Competitive Play | Tennis Australia (click HERE).

 

The Universal Tennis Rating (UTR Rating) remains the Official Rating of Australian Tennis and will continue to be used as our primary rating system in Australia.

 

* Complete Your Competitive Player Profile

Players competing in Australia need a Competitive Player Profile to simplify the process of entering endorsed Events and Leagues. So, whether you play for fun at your local club or professionally on the global circuit, your Competitive Player Profile will ensure you receive the best playing experience for your level.

To complete your Competitive Player Profile, simply Register via Match Centre, activate your Universal Tennis Rating (UTR) and complete your UTR Profile as per the steps below.

Note: If you have already registered in Match Centre, you can just follow the steps in “Activating your UTR Rating” to complete your Competitive Player Profile.

Click here to view illustrated guide (PDF)

Steps

1Visit matchcentre.tennis.com.au
 
Click Register.
 
Note: Applicants must be 15 years of age or older to register. Children under 15 require their parent/guardian to complete the registration process.
 2Enter your Email address. 
 
Then click Continue.
 
Alternatively, you can sign in with your Facebook, Google or Apple Account details.
 
Note: To create a child account, you need to create an account for yourself first. You can then create a child profile linked to your account.
 3You will receive an email verification with a 6-digit code.
 
Enter the code in the verification box.
 
Click Verify the code.
 4Enter in your chosen Password for your account, ensuring that it meets the minimum password requirements.
 
Click Sign up.
 5Select either SMS verification or Authenticator app as a second method to verify your account.
 
Note: If you select Authenticator app, you will need to have this app already installed on your phone.
 6Enter your mobile number to verify your account and complete Multi Factor Authentication.
 
Click Get verification code.
 7Enter the verification code sent to your phone.
 
Click Verify code.

Profile

8Complete the fields within the Profile screen.
 
Click Save and next.
 
Note: All fields marked with a Red Asterix are compulsory fields.

Family

9To add a child profile to your account, select either:
A. Create child (for new accounts). Then proceed to Step 10, or
B. Link child (where a profile been previously created). Then proceed to Step 11.

To skip this step, click Next and proceed to Step 16 – Settings.
10A. Create a new child profile
 
Complete the fields within the “Create child” tab.
Note: All fields with a red asterisk are compulsory fields
 
Once complete, click Create Profile.
 
Proceed to Step 14.
11B. Link an existing child profile
 
Click on the Link child tab.
 
In the Tennis ID field, enter the child’s existing Tennis ID.
 
Click Link account.
12B. Link an existing child profile (continued)
 
You will receive a verification notification.
Ensure that name and Tennis ID listed in the notification are correct.
 
Once verified, click Link profile.
 
Note: The child’s profile will not appear in your account until the registered parent/guardian approves the link profile request.
13You will receive a Link Child Status: pending message to confirm that the request is being processed.
 
Click Close.
14Repeat Steps 9 – 13 as required to add any additional child profiles
15Click Next to continue.

Settings

16Select which notifications you wish to receive by selecting the Toggle Button/s.
 
Click Save and next to finalise account creation.
17If you have added children to your account, you will now see the profiles created under the Profile selection screen.
 
Select a profile of the person whose UTR rating you want to activate.
18Activate UTR Rating

Click on Activate my UTR Rating button.
19Confirm personal details on the Activate UTR Profile screen are correct.
 
Note: If any details are incorrect, these will first need to be updated in your Profile within Match Centre.
20Click the I agree to the UTR Terms of Service checkbox.
 
Then click Continue.
21Once activated, your UTR Rating will appear on the Match Centre Home Page.
22Click on the Universal Tennis Profile button to log on to UTR and finish setting up your profile.
 
Note: Your profile on the UTR website is managed independently from Match Centre. Any updates you make to your profile in Match Centre will not automatically sync with your UTR profile. If you need your UTR profile to reflect the same changes, you’ll need to update it separately on the UTR website.

Ratings Mythbusters – information related to playing matches and the impact on a players rating.

The purpose of this article is to provide the Tennis community information related to playing matches and the impact on ratings.

 

You can protect your rating by not playing…FALSE!

A UTR Rating is calculated on your 30 most recent matches in the last 12 months, meaning the algorithm uses 30 data points to create your rating. If you compete often, a couple losses to lower-rated players would only count for two out of those 30 data points.

Performing well in matches is the easiest way to improve your UTR Rating – you simply need to win more games than expected.

You have to play higher rated players to improve…FALSE!

The below graphic shows a player whose UTR Rating continued to improve last 49 matches since December, despite matches against lower rated opponents:

  • 25 matches against lower rated opponents
  • 20 matches against higher rated opponents
  • 4 against the same level,

Losing to lower rated opponents impairs your rating…FALSE!

The occasional loss in the new competitive framework does not significantly impact your rating – there are not large variances with the use of ratings as opposed to the old ranking system.

It does not matter whether you play higher- or lower-rated opponents; you can improve your rating either way by simply committing to compete, play the opponent in front of you and ultimately winning more matches than losing.

You cannot improve your rating quickly…FALSE!

The below graphic shows a player whose UTR Rating improved markedly from their last 48 matches since December:

  • 23 matches against lower rated opponents
  • 25 matches against higher rated opponents

Playing opponents 2 rating bands above or below your own rating band do not count…FALSE!

Matches with a rating band greater than 2.0 can count towards a players rating if the lower rated player wins the match.

For example, if a 5.20 wins a match against a 7.61, this match will count.

However, if a 7.61 wins a match against a 5.20, this match will not count.

Therefore, there is nothing to be lost from a higher rated player competing from time to time against a player rated more than 2 rating points lower than yourself.

 

Player selections for the Tennis pathways are based purely on UTR Ratings…FALSE!

Selections for National teams, National Development Squads, National Tennis Academy and State teams are based on more than just your UTR Rating.

Recent performances, commitment to our values and potential are weighed against other factors and in exceptional circumstances, if a player is of outstanding values and seen to be very high potential based on the assessed factors, then the Selection Panel has absolute discretion to make an offer to a candidate who has not met the minimum Performance requirements.

 

 

One of my scores from Match Centre is wrong on UTR – what do I do?

If one of the official scores from a Tennis Australia endorsed Event or League is incorrect on your Universal Tennis profile please provide the following details

  • Your Name
  • Your Tennis ID
  • UT Profile link
  • Date of result
  • Details of players
  • Detail of incorrect result
  • URL link to Match Centre/Tournaments scorecard

Please send these details to [email protected]
or go to the following link Contact Us – Support Centre (tennis.com.au)

NOTE: If the score is incorrect in Match Centre please contact the competition administrator or your local club administrator to dispute or fix the result. Updated results will be automatically processed to UT once resolved.

Learn about the UTR Rating that will be used to power all forms of Competitive Play

The Competitive Play Review findings showed that there was ranking and rating clutter with the purpose and audience of each not well defined.

So, we have designed a new primary rating system that promotes the desired competition behaviours, experiences and objectives per player segment identified during the discovery phase.

From 2022, the Universal Tennis Rating (UTR) Rating will be used across all forms of Competitive Play Events to determine entry and seeding/grading. UTR Rating Bands will also be used to define Event draws.

The UTR Rating will be incrementally introduced into League Competitive Play opportunities throughout 2022 as the National Player Rating System is phased out.

 

What is a UTR Rating and why should you get one?

A UTR Rating is a number that provides a real and accurate measurement of skill level. A player’s UTR Rating is a number between 1.00 and 16.50.

One match result is all it takes to receive a projected UTR Rating. After approximately five matches, the rating becomes fully reliable. As matches are played and entered into the system, a player’s UTR Rating will increase or decrease over time to reflect their current skill level.

 

How is the UTR Rating calculated?

For each match, the algorithm calculates a match rating and a match weight for each player. A player’s UTR Rating is the weighted average of up to 30 of their most recent match ratings. Only matches within the last 12 months count toward a player’s UTR Rating.

 

Calculating Match Rating

Two factors are considered when calculating the match rating. The first factor is the UTR Rating difference between opponents. The second factor is the competitiveness of the match, as determined by the percent of total games won.

Given the UTR Rating difference, the algorithm expects a certain percentage of total games won. The player who performs better than the algorithm’s expectation will see their match rating go up while the other player’s match rating will go down. When one player’s match rating increases, the other player’s match rating decreases by the same amount.

 

Calculating Match Weight

The following factors are used in the match weight calculation:

Format – As the match format increases in length, more weight is given. A match with a three-set format receives more weight than a match with an eight-game pro set format.

Competitiveness – As the UTR Rating difference between players increases, less weight is given. For example, imagine a player with a UTR Rating of 6.00. A match played against an opponent with UTR Rating of 5.00 or 7.00 receives more weight than a match played against an opponent with a UTR of 4.00 or 8.00.

Reliability – As the reliability of the opponent’s UTR Rating increases, more weight is given. A match played against an opponent who competes often and thus has a reliable UTR Rating receives more weight.

Time Degradation – As prior matches get older, less weight is given. Since the algorithm is a representation of current form, it gives more credit to matches played within the last few months.

 

What’s the best way to improve your UTR?

Play Well – Performing well in matches is the easiest way to improve your UTR Rating. If the match is out of hand, don’t give up! It does not matter whether you play higher- or lower-rated opponents; you can improve your UTR Rating either way by winning more games than expected.

Play Often – The more matches you play, the quicker your UTR Rating will reflect your current form. The algorithm is especially accurate for those who play often against a variety of opponents rated above and below you.

Be Patient – Since your UTR Rating is a rolling weighted average, the effect of new results is slightly lagged. Your UTR Rating may not fully reflect a recent outcome right away, but it will over time.

 

How does UTR Rating address walkovers, retirements/withdrawals, and defaults?

Since UTR Rating is based purely on scores, it does not count defaults or walkovers. If a player withdraws either 1) before the match starts or 2) during the match but before either player wins at least four games, the UTR Rating algorithm does not count it. However, these results are still displayed on the player’s profile page along with their other scores.

 

Why does the algorithm count 30 matches? What if I have more/less than 30 matches?

The goal is to balance the long-term sustained level of play vs. the recent trend; 30 matches yield the best balance between the long-term and recent term.

If you have played 40 matches within the last 12 months, the algorithm will use the 30 most recent matches. If you have played only 10 matches within the last 12 months, the algorithm will use those 10 matches; 30 is simply the maximum that will be used.

 

How does the algorithm work for doubles?

The singles and doubles algorithms are very similar. For doubles, the algorithm compares the average UTR Rating of Team A to the average UTR Rating of Team B. Given the UTR difference between those two averages, the algorithm expects a certain percentage of games won. The team who performs better than the algorithm’s expectation will see their match rating go up. Both teammates see an increase or decrease by the same amount.

 

What is a Projected UTR Rating?

The algorithm needs approximately five to ten results before it can calculate a reliable UTR Rating. Players with fewer than five results are not yet fully reliable, so they have a “projected” UTR Rating.

A projected rating is shown as a (P) on the player profile.

 

Can mixed doubles results count towards my UTR Rating?

The UTR Rating ignores gender, so a mixed doubles result is treated the same as any other doubles result. All mixed doubles matches count toward a player’s doubles rating.

 

Is there a separate mixed doubles rating?

No. All doubles matches, regardless of gender, go into the same doubles rating.

 

Playing higher or lower rated players.

Playing against lower-rated opponents does not necessarily hurt your UTR Rating; in some cases, it can boost it. This is also true for playing higher-rated opponents. The impact depends upon the percentage of games you win and the UTR Rating difference between you and your opponent.

If you do better than expected, your UTR Rating will go up; if you do worse than expected, your UTR Rating will go down.