🎾  Update 27/06 – !The new Clubspark Booking Module is live across all venues! 🎾

We’re excited to share that a major upgrade to the Clubspark Booking Module is now live in all venues and all venues are once again visible on Play.Tennis.com.au
This is part of our ongoing investment in making court bookings easier, faster, and more flexible for clubs and coaches.

🆕 What’s changing?

• A more powerful, easier-to-manage court booking experience
• Greater control for clubs and coaches to set up and manage bookings
• Faster access to new features as they roll out
• Performance improvements and bug fixes

💡Key Changes You’ll Notice in This Upgrade💡

• Configuration button is now called Settings and can be accessed using the new navigation bar on the left-hand side
• Archived courts will not be migrated across to the new module. You will need to re-add these courts if they don’t appear as a resource. A new ‘delete’ function will be available, replacing the archived function.
• Court access & lighting instructions have been merged into one ‘confirmation email’ text box – we suggest reviewing these instructions and updating as necessary. This setting is now called Booking emails.
• Schedules & rulesets will automatically be migrated across to the new module for you, however you may notice a change in colour of the ruleset/s.
• Canceling multi-court & recurring bookings work differently in the new module. Cancelling a multi-court or recurring booking mid-play will completely remove the session from the booking sheet and the booking will be moved to the ‘Cancelled’ tab in the admin area.
• Additionally, as a result of the above point, you may notice extra records of cancelled bookings in the admin area. All future dates of recurring bookings that were cancelled will be displayed in the ‘Cancelled’ tab, previously these cancelled bookings would not display for future occurrences.
• Booking with no contact is now possible when making a booking as an admin. If you want to assign a contact to a booking, ensure you select a contact using the Contact field box (search function or select ‘me’). Note, for any venues with gate access and/or lighting integration (i.e. Igloohome, VAS/Protege or BCS), a booking pin will still be generated for bookings with no contact assigned.
• New sub-categories are available when booking as an admin. E.g. when selecting the booking category as Coaching, you will have sub-categories to select from a drop-down menu.
• The Dashboard module will be slow to populate data correctly across widgets, tables and reports. Please allow a few days for this to display accurately.

Note:
There has been a change to the URL, which may affect existing hyperlinks and bookmarks.  A redirect has been implemented to ensure continued access.

Thanks for everything you do to support tennis in your community — we hope you enjoy the new Clubspark upgrade & please feel free to share any feedback as it’ll only help us improve the experience.

Online webinars have been completed and will be scheduled frequently, please keep an eye out on the ‘Home Page‘ within the admin area of Clubspark for more details. Click here to access the content of the webinar.

Thank you.