We are pleased to inform you that the intermittent issue with cancelling bookings — where lights remain on and the gate unlocked for coaching or competition bookings until the original end time of the booking — has been resolved. After testing and monitoring of cancellations, we can confirm that the lights and gate are now functioning correctly after cancellations.

Please be aware of a key change in the behaviour of the lights and gate following a cancellation: Previously, they would deactivate immediately upon cancellation, which contributed to the issue of lights remaining on and gate unlocked. Now, the lights will turn off and the gate will relock 15 minutes after a cancellation.

Important: If the lights do not deactivate 15 minutes after a cancellation, please reach out to our Customer Support Team via email: [email protected] or call 1800 752 983, as a firmware update to your system may be required.