Thank you for your continued patience as we roll out the new league management software.

We understand and share your frustrations and are doing our best to resolve all issues as soon as possible. Please be assured we are still working around the clock to deliver the promised functionalities to make managing your leagues easier.

Here’s an update on our progress so far:

• Some players have not been able to see their matches and their results on their Dashboard. To solve this issue we’ve released a function on Match Centre that allows players to find themselves in their team, and as a result we can verify and link players. Players will be advised via email once the records have been linked.
• We have worked hard to optimise the search capability in Match Centre so you can easily search for a Player, Team, Club, League or Association to find exactly what you’re looking for.
• More information on functions, processes and pages is now available through the guides and videos in the Support Centre.
• We have added an information panel to most pages, which can be found by clicking on the (i) next to the page title in League Manager.
• We recognise our response times have not been quick enough so have increased the number of staff in our Tennis Services team, as well as the hours they work.

Please be assured our team is doing as much as it can to improve your experience with the system. We truly believe League Manager and Match Centre will make a significant difference to both participants and league administrators. Thanks again for your patience as we strive to resolve the current issues.

Once again, we apologise for the inconvenience caused throughout this transition period. Look out for another update from us and please don’t hesitate to call us on 1800 PLAY TENNIS, email [email protected] or speak to us through the Live Chat function available through League Manager.

Kind regards,

The Competitions team