You may notice that matches are missing from your profile. This may be due to duplicate profiles existing in League Manager. You can request to link duplicate profiles by following the steps outlined in the Missing Match Records section of the settings menu in your profile.
If you are first time user to Match Centre, a message will be visible detailing how you can search for duplicate profiles/missing match records for your profile.
To see if you have duplicate profiles:
1. Search your name via the search bar to see if multiple records exist.
2. Check the profile found is yours by reviewing All Results in the Performance section of the profile.
3. If you believe the duplicate profile is yours, you can place a request to link the profile to your account by clicking the Link Profile button at the bottom of the duplicate profile page.
Note: If the ‘Link Profile’ button is not visible, the profile may be connected to another account or you may have a separate Tennis Account profile. Please contact Customer Support with the player URL for review and request a manual merge.
Tennis Australia will then review the request and may accept or reject the request. If the request is successful, matches from the duplicate profile will be transferred to your account.